Important

1. Before you use the IBTC card please read these Terms and Conditions thoroughly. If you keep or use the IBTC card, you will be deemed to have unconditionally agreed to these Terms and Conditions and they will govern the use of the IBTC card. If you do not wish to accept these Terms and Conditions, please cut the IBTC Silver card into half and return the pieces to us as soon as possible.

Definition

In these Terms and Conditions, the following words shall have the respective meanings set out hereunder, unless the context otherwise requires:

1. IBTC cards” shall mean IBTC cards issued by the International Business Travellers’ Club.



2. Member: One who has applied for the IBTC membership and whose application has been accepted and is a holder of the IBTC membership and also includes the person to whom an IBTC card is issued at the instance of the member.



3. Membership: Means the various membership schemes offered by IBTC i.e. IBTC Blue, IBTC Silver, IBTC Tourister card and any other.



4. Basic Card member: means the individual in whose name the membership is maintained.



5. Charge: means any usage of the IBTC membership



6. Maximum usage Limit: means the maximum amount which is permitted by us to the member. This applies at present only to the IBTC Tourister card and the IBTC Silver card.



7. Establishment: means any corporation, hotel, resort, car rentals company, travel agent, restaurant, firm, company, business organization, Public sector undertaking, Government body, Semi-Government body or person that accepts or is willing to accept the IBTC card and offer the IBTC benefits.



8. P. I. N.: means the Personal Identification Number given by us or chosen by you for use of membership.



9. Add-on card member: means an individual other than the basic member to whom a membership has been issued at the request of the basic card member and the individual whose usage of the membership is linked to the Basic card member’s membership.



10. Terms & Conditions: means the terms and conditions set out herein and by which the use of the membership shall be governed and shall include all modification and supplementals thereto from time to time “We” “Our” “Us” “IBTC” means "International Business Travellers’ Club”. “You” and “Your” means the Basic card member or where appropriate Add-on card-member



11. CSD: shall mean the Card Services Directory and associated material enclosed with the same which lists the manner in which the IBTC card is to be used.



12. Kit: The IBTC kit shall consist of the list of Establishments along-with check-in stickers, and an identity card, and any other material which shall be sent by us to you.
    
    
13. Bookings: shall mean a reservation made at any of the Establishment by IBTC for the member.

The headings in these Terms and Conditions are for convenience only and shall not affect the interpretation of the provision in these Terms and Conditions. Unless the context otherwise requires or permits, reference to the singular number shall includes references to the plural number and vice-versa and references to natural persons shall include bodies or corporates.

1. Use of IBTC Membership

(a) Statutory Compliance

The IBTC membership issued to you can be used in India and overseas. You agree and undertake that the IBTC membership issued to you shall be utilized strictly in compliance with the relevant exchange control regulations, issued and as amended by the Government of your nationality.

You agree to comply and if you are the Basic card member, to procure the compliance by all Add-on card members of any exchange control regulations and other applicable laws from time to time in force in your country.

2. Manner of use

1. Sign the identity card given or issued to you in ink as soon as you receive it and before you use it.
2. Keep the identity card and any PIN secret and both separate from each other.
3. Only use your membership within the validity dates or till the maximum usage is utilized by you, whichever is earlier.
4. Do not give your membership details to others or allow them to use it for charges, identification or any other purpose. If you do so, you will be liable for the transaction as well as the cancellation of your membership as well as also for the loss occasioned thereby to IBTC. The decision of IBTC as to the amount of loss suffered by it shall be final and binding upon you. You irrevocably authorize IBTC to take such steps as may be necessary for recovering the loss from.
5. Only you can use the membership.
6. Any reservation made on phone/ Fax/ Internet/ Email by you shall be conclusive without acceptance of the transaction amount or debit to your credit card.
7. Do not use your membership for any other person other than yourself. If you are found to have used the IBTC membership for an extra room or an extra Car your membership is liable for cancellation. There shall be no refund of your membership fees. The decision of IBTC regarding misuse by you of the membership shall be final and binding on you.

3. Liability

If you are a Basic card member, you are liable for all transactions on the Basic card and of any and all Add-on membership issued at your request and you agree that all Add-on memberships shall be used in a manner with these Terms and Conditions.

Terms and Conditions

If you are a Add-on card member you agree to use the Add-on card bearing your name and will be jointly and severally liable with the Basic card member for all usage made in connection with the Add-on card.

All communication sent or given to the Basic card member or the Add-on card member shall be deemed to be sent or given to both.

4. The Maximum usage Limit:

The maximum usage limit as far as the member is concerned shall be informed to him at the time of issuing the card.

There is no maximum usuage limit at present for the Blue card membership. However should we decide to put a limit then we shall inform you accordingly. If you are about to exceed your maximum usage limit, in the opinion of IBTC, no booking shall be made by IBTC for you till your membership is renewed.

If your membership is not renewed when called upon to prior to the validity or prior to utilizing your maximum usage limit your membership shall be cancelled and you shall have to apply once again along-with payment of the applicable registration fees. In no event you shall be entitled to a refund of your membership fees.

The Silver card shall be valid for a period of 3 years from the date of issue or a maximum usage of Rs.70, 000/- or USD 1500. The maximum usage limit may be increased by IBTC upon payment of such higher fees as may be prescribed by IBTC.

The IBTC Tourister card shall be valid for a period of one year from the date of issue or a maximum usage of Rs.30, 000/-. The IBTC Tourister card is valid in India and Nepal.

4.1 Security Period

The security period is the period for which after receipt IBTC shall prescribe for non usage of your IBTC Membership card. The same shall be applicable even if the card has been received by the member. At present the security period is one month from the date of receipt of the application form. This security period of one month may be revised from time to time. The security period excludes the processing time which usually takes 1 – 2 weeks.

5. Obligations of the Member

The member is not entitled to transfer his or her membership. The benefits of the membership cannot be transferred to travelling companions. In so far as the Silver Card member is concerned the benefits shall be available to him only on single occupancy charges for the establishment accommodation actually occupied by the member. However the member shall be entitled to the benefits against the charges for the establishment accommodation if all the persons occupying such accommodation are IBTC Silver Card members.

5.1

If the IBTC Silver cardholder is found to have frauded the IBTC Company by the primary cardholder not being at the hotel and another staying in the property. The IBTC company shall be able to proceed legally through civil proceedings i.e. criminal charges or shall debit the cardholder for the rack rate of that particular stay and all previous stay or all other products and services utilized by the cardholder of the IBTC Silver card on the rack rate . The debit on the cardholder credit shall be debited for the full rack rate and the earlier amount of 50% debited to his credit card shall not be refunded. The IBTC company shall be at liberty to claim further damages. The cardholder shall have waived his rights and interest to the amount debited to his or her credit card until he has proven that no fraud was committed on the IBTC company.

6. Membership fees:

The membership fees are payable for use of the Basic card and on each Add-on card or other cards at such rates as we prescribe from time to time. Any fee redemption or waiver that maybe offered by us from time to time. Any fee redemption or waiver that maybe withdrawn or restricted by us at any time at our discretion without any prior notice or intimation of any nature whatsoever.

7. Bookings and Reservations

To avail of the benefits all bookings and reservations at the establishments have to be made through the reservation form which shall be sent to you. Any bookings or reservation made directly with the hotel shall not be eligible for the benefits.

Bookings and reservation are made subject to availability. All payments have to be made in advance through cash or credit card or demand draft. All applicable taxes shall be levied and the same may vary from one establishment to another.

As far as the Blue card members are concerned the payments may or may not be made in advance. Should the member need to extend his or her stay he could extend his/her stay by doing so after faxing another reservation form.

All establishments may not participate in the IBTC programme therefore the hotels directly may not make any representation regarding the IBTC offer. You shall be solely responsible for any taxes that may be applicable and on all charges incurred on the IBTC membership and if we are required under law to collect and deposit the same with the appropriate regulatory authority, the same may be debited from the membership fees applicable on the Silver and Tourister card.

10. Default

We may treat your account as being in default if you fail to pay any amount when it is due, or if any statement made by you to us in connection with your membership is false or misleading or if you breach any other agreement you may have with us or if a petition for your bankruptcy is issued. If your membership is in default, we are entitled to require you to pay us immediately all sums outstanding on your account an we reserve the right to offset the balance from your membership fees. You further agree that, if you default you will pay us all expenses incurred or expended by us on your behalf, including legal fees, in recovering or attempting to recover any monies owing to us from you or on your account.

11. Use of External Agencies

We have the sole discretion to appoint agents to collect amounts payable to us, as we consider necessary. For this purpose, information regarding your membership will be supplied to the agents. However, we will not be responsible for any consequences arising out of the agent’s acts of commission or omission. All charges payable to such agents to collect our dues will be to your cost and risk in addition to all costs, charges and expenses incurred by us to recover the outstanding dues/ amounts.

12. RENEWAL – REPLACEMENT CARDS.

The membership shall be valid until the validity period as printed on the face of the membership identity card or till the utilization of the maximum usage limit, whichever is earlier. You are hereby requesting us to issue to you a renewal or replacement membership identity card before the current membership expires. If you are the Basic card member, you are hereby requesting us to issue to any Add-on card member renewal or replacement or Add-on cards expires. We will bill the membership fees accordingly.

13. Exchange Control and Tax laws of your country

You must comply with any and all applicable exchange control and tax laws and regulations affected by the use of the membership, and you agree to indemnify us against any consequences if you fail to comply with these laws and regulations.

14. Card-member information and Consent

You authorize us and our affiliates to make credit investigations about you. We may ask consumer reporting, reference schemes or banks for consumer reports of your history and information schemes, banks or other creditors. We may exchange any information we receive about you with our affiliates, including any credit or other information we may obtain from your application or consumer reports. We may
disclose information about you to (a) companies who are affiliates of IBTC (b) to any other party whose name or logo appears on the membership identity card (c) to our suppliers (d) to organizations who accept the IBTC card in order to administer and service your membership and manage the membership benefits or other programmes such as insurance etc., which may be implemented from time to time and which you may enroll into. We may also be required to disclose and accordingly furnish details of your membership at the request of any Government or regulatory body/ or any other statutory authority or officials of the country you reside in. From time to time we may monitor telephone calls between you and us to assure the quality of service.

We may use information you have provided to us on your application and in surveys, information derived from how you use our services, for marketing activities by us and our affiliates. We may also use this information to develop mailing lists with whom we work to develop offers you may receive through the mail.

If you believe that any information we hold about you or information we provided to a consumer reporting or reference scheme is incorrect, please write to us at the address mentioned above. Any information which we find to be inaccurate will be corrected promptly.

15. Authorisation

Transaction may require prior payments from your end. Should we receive payment we may authorize the credit at any of the establishment. We reserve the right and sole discretion to cancel the authorization given to the establishment at any time without prior intimation or notice to you.

16. Lost, Stolen or Misused cards

You must notify us immediately if your IBTC Card is lost, stolen, mutilated not received when due, or if you suspect that the card is being used without your permission. In the case of loss or theft you must file immediately an appropriate First Information Report (FIR) with the Police station nearest to the place of occurrence and file a detailed report with us enclosing a copy of the report submitted by you to the Police Authorization.

17. Your Address

You must notify us immediately of any change in your name and/ or address or the names of any Add-on card members.

18. Billing Errors or Enquires problems with Transaction

If you have a problem with any transaction,please write to us at once and we will take reasonable steps to assist you by information as may be necessary in relation to the transaction.We may charge a reasonable administrative fee for statement of bills,The amount for each case received as a chargeback to be replied an amount of Rs.500/- shall be charged as legal fees.if an establishment issues a credit slip in respect of a transaction we will upon receipt of the credit slip credit the membership fees.

Any claim or disputes against any establishment must be directly resolved by you.No claim or dispute establishment shall enable you to any set off or counter claim against us. We shall not be liable to you for quality price or services or any defects in such services provided by the establishment or if an establishment refuses to accept the IBTC card law to contrary,you are not entitled to without payment of any due amount because of such a dispute.

19. Charges in Foreign currencies

Charges in a foreign currency shall be converted into Indian Rupees or US Dollars.

20. Our Property

Although for your use the IBTC card is our property at all times. This means you should return the card to us if we should request the repossession, revocation or request for the return of the card. Such return or request for return is not, and shall not constitute any reflection on your character or worthiness of your credentials and we shall not be liable for any statement made by any person requesting the return of the card.

21. Right of Set-off

In the event of your delaying or being unable to settle your outstanding as provided in this agreement for any reason whatsoever, you expressly and unconditionally authorize us to set off and adjust any such outstanding against the membership fees and thereby proportionately reduce the maximum usage limit where applicable.

23. Changing these terms and conditions and policies

We reserve the right to change these Terms and Conditions and policies, features and benefits offered on the membership at any time by giving you intimation thereof without limitation in the respect of the charges of the present benefits. By keeping or using the IBTC card you are deemed to have agreed to such changes. If you do not accept any of the terms and conditions you may cut into half the IBTC card and return both halves to us. You will still be liable for all other transactions and there shall be no refund of membership fees.

25. Notices

We shall be entitled to send any notice to you by ordinary post to your address last known to us. Any notice sent by us shall be considered as received by you (5) days after the date of posting.

26. No waiver of our rights

No forbearance, delay or failure on our part to exercise any power or right by us. unless these Terms and Conditions shall operate as a waiver of such power or right, nor shall any single or partial exercise of such power or right preclude any further exercise of that or any other power or right nor shall it constitute the waiver thereof.

27. Assignment

We may assign any of our rights under these Terms and Conditions at any time without your consent.

28. Governing Law

These terms and conditions are governed by laws in India. All members submit themselves to the exclusive jurisdiction to the courts of Mumbai in India only.

Any dispute, difference or claim arising between the members and IBTC shall be referred to the Sole Arbitration of Mr. Sanjay Jain or any person nominated by him. The Arbitrator so appointed shall have summary powers.

You shall not object to the Arbitrator so appointed on the ground that he is an employee or associated with IBTC. In the event Mr. Sanjay Jain or the other person nominated by him cannot act as Arbitrator for any reason whatsoever then there shall be no Arbitration Agreement.

29. Cooling Off Period & Cancellation of Membership

The cardholder shall have a period of one month within which he can cancel his membership. However at this time cancellation charged shall apply 5% of the membership or Rs. 500/- whichever is higher. There shall be no cancellation after the one month as the amount paid is invested in various formats and the same is not connected with regards to the member. After the one month the obligation of IBTC is to ensure the member receives his IBTC benefits being a 50% discount on hotels and the various other benefits added to the list of benefits from time to time. However the security deposit shall be returned. The amount for registration is non refundable and is categorized as the same as membership fees. No correspondence shall be entertained with regards to cancellation after the cooling period is over.

30. Other Terms and Conditions

The use of the IBTC membership is also subject to other Terms and Conditions governing the use of other facilities or benefits, which may from time to time be made available.